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EZDTFMaker Support
⚡ Same-Day Ship Before 11 AM CT | Same-Day Ship Before 11 AM CT | Chicago Pickup | (773) 657-5566
// SUPPORT & RESOURCES CENTER

How Can We Help You?

Get answers, watch tutorials, and find everything you need for perfect prints

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Heat press settings Track my order Gang sheet sizing File requirements Replacement request UV DTF application
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Track Your Order

Real-time tracking for all shipments.

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Replacement Request

Quality issue? Free reprint. No questions.

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Free File Check

We review artwork before printing.

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Contact Us

(773) 657-5566
Mon-Fri 9AM-5PM CT

// VIDEO TUTORIALS

Watch & Learn

Step-by-step guides for every product and process

EZDTF TUTORIALS-Order By Size
1:18
EZDTF TUTORIALS- Heat Press settings by fabric type
1:23
EZDTF TUTORIALS-UV DTF Apply
1:29
DTF Supplies Setup — Ink, Powder, Film
1:45
EZDTF TUTORIAL Gangsheet builder
1:50
EZDTF TUTORIAL- Artwork File Prep — PNG Transparency Guide
1:23
EZDTF TUTORIALS-Cold peel
00:45
EZDTF TUTORIAL 01 - Making Custom Shirts
2:23
Troubleshooting Common Pressing Issues
2:06
// STEP-BY-STEP GUIDES

Detailed Guides & Articles

Click any guide to read the full article

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MOST POPULAR

Complete DTF Pressing Guide

Settings for every fabric. Temperature, time, pressure, cold peel.

8 min read · Updated March 2026
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ESSENTIAL

Artwork File Prep Guide

PNG transparency, 300 DPI, Canva/Photoshop/Procreate export.

6 min read
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Gang Sheet Builder Tutorial

Upload, resize, arrange, maximize space, save layouts.

5 min read
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Which Gang Sheet Size?

Calculator: how many designs fit per sheet size.

4 min read
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UV DTF Application Guide

Hard surface stickers: tumblers, mugs, laptops.

4 min read
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TROUBLESHOOTING

Common Problems & Fixes

Peeling, fading, ghosting, cracking — step-by-step.

7 min read
💰

Start a Custom Shirt Business

Under $500 startup. Equipment, pricing, scaling.

10 min read
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Care & Washing Instructions

How to wash DTF prints. Printable care card.

2 min read · Printable
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DTF vs Screen Print vs Vinyl

Data-driven comparison for print shops.

6 min read
// DTF SUPPLIES RESOURCES

Supplies Knowledge Base

For print shops running DTF printers in-house

🎨 DTF Ink Guide

Epson compatibility, white ink maintenance, ICC profiles, storage. Read full guide →

✨ DTF Powder Guide

White vs black, fine vs medium grain, curing at 320°F. Read full guide →

🎞 DTF Film Guide

Cold peel, 13/22/24" widths, storage tips. Read full guide →

🔧 Equipment Compatibility

Printers, heat presses, curing, RIP software. Read full guide →

// QUICK REFERENCE

Heat Press Settings — All Fabrics

FabricTempTimePressurePeelNotes
Cotton310-320°F12-15sMediumColdMost common
Polyester260-280°F8-10sMediumColdLower temp
50/50 Blend300-310°F12-15sMediumColdRecommended
Nylon250-270°F8-10sLightColdTest first
Denim320°F15-18sFirmColdPre-press 3s
Canvas310-320°F15sFirmColdPillow for seams
Tri-Blend290-300°F10-12sMediumColdLower for rayon
Performance260-280°F8-10sLight-MedColdTest on seam
Pro Tips: Pre-press 3s. After cold peel, final press 5s with parchment paper. Store unused transfers flat, dry, up to 12 months.
// POLICIES

Shipping, Returns & Policies

Shipping Policy

Processing
Order Before 11 AM CT for Same-Day Shipping or Pickup
Methods
Standard: USPS 1-3 days. Express: UPS 2-Day/Next Day. Local: Free Chicago pickup.
Free Shipping
Orders $120+ ship free. Sample packs always free.

Returns & Replacements

Quality Guarantee
100% free replacement. Colors off, defect, damage = free reprint + reship. No questions.
How to Request
Email support@ezdtfmaker.com or call (773) 657-5566 with order # + photo. We reprint in 24 hours.
Refunds
Prefer reprint. If unsuitable, contact within 14 days for refund.
// FAQ

Frequently Asked Questions

Ordering & Shipping
How fast do you ship?
Same-day for orders before 11 AM CT. After = next day. Chicago pickup available. 1-3 day delivery nationwide. Free shipping $120+.
Is there a minimum order?
No minimums ever. Single 2ft sheet ($15) or 100 sheets. $0 setup fees.
Bulk/wholesale pricing?
Auto-discounts: 2-4 sheets=5%, 5-9=10%, 10-19=15%, 20+=20%. Applied at checkout.
Files & Artwork
What file format?
PNG with transparent background recommended. Also JPG, PDF, PSD, AI at 300 DPI min.
White background will print?
Yes — everything in your file prints. Use PNG with transparent background.
Canva transparent background?
File → Download → PNG → Check "Transparent background" → Download.
Do I mirror my design?
No. Do NOT mirror. We handle mirroring in production.
Products
Gang Sheet vs By Size vs Upload?
Gang Sheet: Best value, arrange multiple designs. By Size: Simplest, one design, pre-cut. Upload: For pros with ready files.
DTF vs UV DTF?
DTF: For fabric (shirts, hoodies). Heat press needed. UV DTF: Hard surfaces only (tumblers, mugs). Peel & stick, no heat.
What is cold peel?
Wait until transfer is completely cool before peeling. Smoother, more vibrant, softer.
Pressing
Do I need a heat press?
Recommended ($150-300 starter). No press? EZ Print House handles everything from $8/shirt.
Transfer peeling after wash?
Check: temp too low, pressure too light, peeled too early, no final press with parchment. Wash inside out, cold.
How durable?
100+ wash tested. Wash inside out, cold water, hang dry.
Quality
Issue with my order?
Free replacement. Email or call with order # + photo. We reprint & reship at zero cost.
Sample before bulk?
$10 Custom Sample Pack — YOUR design, free shipping.
Supplies
Ink compatible with my printer?
Works with Epson-based DTF: L1800, XP-15000, P600, P800, most Chinese DTF printers.
White vs black powder?
White = 95% of jobs, all garment colors. Black = only for white/light fabrics.
// NEED HELP?

Talk to a Real Human

Chicago team responds within 2 hours

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(773) 657-5566

Mon-Fri 9AM-5PM CT

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support@ezdtfmaker.com

Within 2 hours

Include order #
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Live Chat

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Avg: 2 min
// READY TO ORDER?

Start Printing Custom Shirts Today

Premium cold-peel DTF. Same-day ship. No minimums. $0 setup.

BUILD GANG SHEET → Get $10 Sample →